REI Reviews & FAQ

32 REI discussions

Shipping & Returns Policies

What is REI's international shipping policy?
Yes, REI does ship internationally. Check out REI's shipping policies page to make sure your country is on the list of countries they ship to. REI's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always stay current o... read more...
REI's international shipping policies are rated: 2 responses
Does REI offer free returns? What's their exchange policy?
Yes, REI does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here. read more...
REI's returns & exchanges policies are rated: 2 responses
Does REI offer free shipping?
Yes, REI does offer free shipping all the time. You can read more about REI's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on REI's homepage here. read more...
REI's free shipping policies are rated: 1 response

Payment Options

Does REI accept debit cards, prepaid cards, or Visa gift cards?
Yes, you can pay at rei.com using a &url(debit card, Visa prepaid card, or other prepaid debit cards). REI does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let us ... read more...
REI's debit & prepaid card support is rated: 2 responses
Does REI accept Google Pay?
Based on our research, we could not find any indication that REI accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies. read more...
REI's Google Pay support is rated: 1 response
Does REI accept PayPal?
Yes, REI does accept PayPal for payment. You can use your PayPal account to pay for purchases on REI's website. You can find more information on their PayPal payment policies on this page. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on REI's homepage here. read more...
REI's PayPal support is rated: 1 response
Does REI accept Apple Pay?
Based on our latest scan, we were not able to find any indication that REI currently accepts Apple Pay for payment. You may be able to find information about REI's Apple Pay policies here. You can also look on their homepage for additional information on payment methods. If you find any more updated information about REI's Apple Pay policies, we'd love if you shared it here on Knoji. Many shoppers ask this question so you'll be helping other people out. read more...
REI's Apple Pay support is rated: 1 response

Discount Policies

Does REI ever offer promo codes?
Yes, REI does offer promo codes quite frequently. So far, REI has offered 186 total coupon codes in 2018, and they offered 6 codes last year (in 2017). You can find a complete list of current REI coupon codes on this page.If you're looking to promote and submit coupon codes for REI we recommend submitting them here.If REI has no active promo codes right now, you can also check Dealspotr for additi... read more...
REI's promo code support is rated: 1 response
What are REI's coupon stacking policies? Are you able to stack coupons at REI?
Currently it does not appear that REI allows coupon stacking. Check out this page to see if REI currently allows you to stack coupons. REI does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking. read more...
REI's coupon stacking policies are rated: 1 response
Can I use competitor coupons at REI?
You can check REI's customer service page here to see if they have posted any information about competitor coupons. read more...
REI's competitor coupon policies are rated: 1 response
Does REI give birthday discounts?
It seems that REI does not offer any birthday discounts. You can check this page for more information about REI's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the year. read more...
REI's birthday discount policies are rated: 1 response
Does REI have a senior discount policy?
Based on our research, it appears unlikely that REI offers any special discounts for seniors. Check this page for more information about REI's senior discounts and offers. read more...
REI's senior discount policies are rated: 1 response
Does REI offer discounts to military families and veterans?
We looked into this, and we did not find any specific military discounts offered by REI. You can check this page for more information about REI's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
REI's military discount policies are rated: 1 response
Does REI offer student discounts?
We were not able to find any specific student discounts offered by REI. Check this page for the latest information about REI's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts. read more...
REI's student discount policies are rated: 1 response
Does REI ever have sales or promotional events?
Yes, REI does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on REI's special sales events on their homepage here. read more...
REI's availability of sales and promotions are rated: 1 response
Does REI maintain its own coupon page?
Yes, REI does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page here. Hope you find the coupon that best suits your shopping needs! You might also find more information on REI's discount policy on their homepage here. read more...
REI's official coupons support is rated: 1 response
Does REI price match?
It looks like REI does not do price matching at this time. To get the latest on REI's price matching policies, you should check out REI's customer service page here. We also recommend checking REI's homepage to see if they have any updated information on price adjustments or price matching. read more...
REI's price matching policies are rated: 1 response

Customer Service Features

How do I contact REI?
You can contact REI via their customer service contact page.You can also contact REI through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook profileInstagr... read more...
REI's contact information availability are rated: 1 response
REI customer reviews? How is REI rated on BBB, Yelp, Glassdoor, or Reddit?
YelpGenerally, the feedback on REI on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with REI locally are generally happy with REI's customer service, and so have given them with positive reviews.You can see REI's Yelp reviews here.GlassdoorREI has positive feedback and reviews on Glassdoor. Out of 1,347 r... read more...
REI's customer service is rated: 1 response
List of REI's social media pages?
Yes, REI does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageYouTube channelInstagram profileLinkedin profileGood luck finding REI's social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please add a reply here, thanks!. read more...
REI's social media presence is rated: 1 response
Does REI have a money-back guarantee?
Yes, REI has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page. Also visit their homepage to learn more about REI. read more...
REI's money-back guarantee policy is rated: 1 response
Does REI offer gift cards?
Yes, REI does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more information on REI's gift card and e-gift card policies on their homepage here. read more...
REI's gift card support is rated: 1 response
Does REI have a rewards or loyalty program? How does it work?
We looked, but could not find any info on if REI offers a loyalty or rewards program for customers. You might want to check REI's customer service page for any updates on their current rewards program initiatives, or any other info on loyalty programs offered. Also, we recommend checking REI's homepage for additional information. read more...
REI's loyalty programs are rated: 1 response

Financing Options

Does REI accept Klarna financing?
It's not clear whether REI accepts Klarna financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
REI's Klarna financing support is rated: 1 response
Can I use Bread to finance my REI purchase?
It's not clear whether REI accepts Bread financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
REI's Bread financing support is rated: 1 response
Can I use Afterpay to finance my REI purchase?
We looked, but could not find any info on if REI accepts Afterpay financing. You might be able to find information about REI's financing options here. You can also look on their homepage for additional information on financing options. read more...
REI's Afterpay financing support is rated: 1 response
Can I use Affirm to finance my REI purchase?
It's not clear whether REI accepts Affirm financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
REI's Affirm financing support is rated: 1 response

Website Features

Does REI have an iPhone app or Android app? Do they have an iPad app?
Yes, REI does offer a mobile app. You can view and download their mobile apps here:REI for iPhone / iPad in the Apple App StoreREI for Android in the Google Play StoreGood luck finding REI's mobile apps for iPhone and Android. You can also check out their homepage for additional information on their... read more...
REI's mobile app availability is rated: 2 responses
Does REI have a valid privacy policy? Is their website secure?
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching REI's website and FAQ pages as well as other online sources. We'll also try contacting REI directly to try to find an answer to this question. Check back in a bit to see if we've found the answer. read more...
REI's website security & privacy policies are rated: 0 responses

Marketing Programs

Does REI have an affiliate program? Has anyone used it?
Yes, REI does do affiliate marketing, so you can earn commissions by referring new customers to REI. Based on our research, here's how they participate in the major affiliate networks:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affiliate Window): Unlikely — Check statusFlexOffers: Unlikely — Check statusCommission Junction (CJ, C... read more...
REI's affiliate programs are rated: 2 responses

Other Features

More REI discussions

Does REI have a rewards or loyalty program? How does it work?

This question has 0 votes  by
We looked, but could not find any info on if REI offers a loyalty or rewards program for customers. You might want to check REI's customer service page for any updates on their current rewards program initiatives, or any other info on loyalty programs offered. Also, we recommend checking REI's homep...
Answered on Oct 26, 2018 Posted in REI2 answers — Last reply 2 weeks ago

Does REI offer gift cards?

This question has 0 votes  by
Yes, REI does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more information ...
Answered on Oct 26, 2018 Posted in REI2 answers — Last reply 2 weeks ago

Does REI accept Klarna financing?

This question has 0 votes  by
It's not clear whether REI accepts Klarna financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 13, 2018 Posted in REI2 answers — Last reply 2 months ago

Can I use Bread to finance my REI purchase?

This question has 0 votes  by
It's not clear whether REI accepts Bread financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 13, 2018 Posted in REI2 answers — Last reply 2 months ago

Can I use Afterpay to finance my REI purchase?

This question has 0 votes  by
We looked, but could not find any info on if REI accepts Afterpay financing. You might be able to find information about REI's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 13, 2018 Posted in REI2 answers — Last reply 2 months ago

Can I use Affirm to finance my REI purchase?

This question has 0 votes  by
It's not clear whether REI accepts Affirm financing as a payment option. You might be able to find information about REI's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 13, 2018 Posted in REI2 answers — Last reply 2 months ago

Does REI offer free returns? What's their exchange policy?

This question has 0 votes  by
Yes, REI does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.
Answered on Sep 7, 2018 Posted in REI2 answers — Last reply 2 months ago

Does REI offer free shipping?

This question has 0 votes  by
Yes, REI does offer free shipping all the time. You can read more about REI's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on REI's homepage her...
Answered on Sep 7, 2018 Posted in REI1 answer — Last reply 2 months ago

Does REI offer discounts to military families and veterans?

This question has 0 votes  by
We looked into this, and we did not find any specific military discounts offered by REI. You can check this page for more information about REI's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. ...
Answered on Aug 14, 2018 Posted in REI1 answer — Last reply 3 months ago

Does REI price match?

This question has 0 votes  by
It looks like REI does not do price matching at this time. To get the latest on REI's price matching policies, you should check out REI's customer service page here. We also recommend checking REI's homepage to see if they have any updated information on price adjustments or price matching.
Answered on Jul 27, 2018 Posted in REI1 answer — Last reply 4 months ago

Does REI accept Apple Pay?

This question has 0 votes  by
Based on our latest scan, we were not able to find any indication that REI currently accepts Apple Pay for payment. You may be able to find information about REI's Apple Pay policies here. You can also look on their homepage for additional information on payment methods. If you find any more updated...
Answered on Jul 27, 2018 Posted in REI1 answer — Last reply 4 months ago

REI customer reviews? How is REI rated on BBB, Yelp, Glassdoor, or Reddit?

This question has 0 votes  by
YelpGenerally, the feedback on REI on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with REI locally are generally happy with REI's customer service, and so have given them with positive reviews.You can see...
Answered on Jul 21, 2018 Posted in REI2 answers — Last reply 4 months ago

Does REI have a teacher or educator discount policy?

This question has 0 votes  by
It does not appear that REI offers a specific teacher discount. You can check this page for more information about REI's educator discounts and offers. You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to thei...
Answered on Jul 15, 2018 Posted in REI2 answers — Last reply 4 months ago

How do I contact REI?

This question has 0 votes  by
You can contact REI via their customer service contact page.You can also contact REI through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to m...
Answered on Jul 9, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, REI does do affiliate marketing, so you can earn commissions by referring new customers to REI. Based on our research, here's how they participate in the major affiliate networks:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affiliate Windo...
Answered on Jul 5, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI ever offer promo codes?

This question has 0 votes  by
Yes, REI does offer promo codes quite frequently. So far, REI has offered 186 total coupon codes in 2018, and they offered 6 codes last year (in 2017). You can find a complete list of current REI coupon codes on this page.If you're looking to promote and submit coupon codes for REI we recommend subm...
Answered on Jun 25, 2018 Posted in REI2 answers — Last reply 5 months ago

What is REI's international shipping policy?

This question has 0 votes  by
Yes, REI does ship internationally. Check out REI's shipping policies page to make sure your country is on the list of countries they ship to. REI's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always stay current o...
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Can I use competitor coupons at REI?

This question has 0 votes  by
You can check REI's customer service page here to see if they have posted any information about competitor coupons.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI maintain its own coupon page?

This question has 0 votes  by
Yes, REI does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page here. Hope you find the coupon that best suits your shopping needs! You might also find more information on REI's discount policy on their homepage here.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI have a money-back guarantee?

This question has 0 votes  by
Yes, REI has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page. Also visit their homepage to learn more about REI.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

What are REI's coupon stacking policies? Are you able to stack coupons at REI?

This question has 0 votes  by
Currently it does not appear that REI allows coupon stacking. Check out this page to see if REI currently allows you to stack coupons. REI does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI give birthday discounts?

This question has 0 votes  by
It seems that REI does not offer any birthday discounts. You can check this page for more information about REI's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may...
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI ever have sales or promotional events?

This question has 0 votes  by
Yes, REI does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on REI's special sales events on their homepage here.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI offer student discounts?

This question has 0 votes  by
We were not able to find any specific student discounts offered by REI. Check this page for the latest information about REI's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
Answered on Jun 23, 2018 Posted in REI2 answers — Last reply 5 months ago

Where does REI ship from?

This question has 0 votes  by
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching REI's website and FAQ pages as well as other online sources. We'll also try contacting REI directly to try to find an answer to this question. Check back in a bit to see if we've found...
Answered on Jun 21, 2018 Posted in REI1 answer — Last reply 5 months ago

Does REI have a valid privacy policy? Is their website secure?

This question has 0 votes  by
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching REI's website and FAQ pages as well as other online sources. We'll also try contacting REI directly to try to find an answer to this question. Check back in a bit to see if we've found...
Answered on Jun 21, 2018 Posted in REI1 answer — Last reply 5 months ago

Does REI accept debit cards, prepaid cards, or Visa gift cards?

This question has 0 votes  by
Yes, you can pay at rei.com using a &url(debit card, Visa prepaid card, or other prepaid debit cards). REI does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let us ...
Answered on Jun 15, 2018 Posted in REI2 answers — Last reply 5 months ago

Does REI have a senior discount policy?

This question has 0 votes  by
Based on our research, it appears unlikely that REI offers any special discounts for seniors. Check this page for more information about REI's senior discounts and offers.
Answered on May 13, 2018 Posted in REI2 answers — Last reply 7 months ago

Does REI have an iPhone app or Android app? Do they have an iPad app?

This question has 0 votes  by
Yes, REI does offer a mobile app. You can view and download their mobile apps here:REI for iPhone / iPad in the Apple App StoreREI for Android in the Google Play StoreGood luck finding REI's mobile apps for iPhone and Android. You can also check out their homepage for additional information on their...
Answered on Apr 25, 2018 Posted in REI3 answers — Last reply 7 months ago

List of REI's social media pages?

This question has 0 votes  by
Yes, REI does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageYouTube channelInstagram profileLinkedin profileGood luck finding REI's social media pages. You can also check out their homepage for additional information on their social media...
Answered on Apr 20, 2018 Posted in REI2 answers — Last reply 7 months ago

Does REI accept Google Pay?

This question has 0 votes  by
Based on our research, we could not find any indication that REI accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
Answered on Apr 12, 2018 Posted in REI2 answers — Last reply 8 months ago

Does REI accept PayPal?

This question has 0 votes  by
Yes, REI does accept PayPal for payment. You can use your PayPal account to pay for purchases on REI's website. You can find more information on their PayPal payment policies on this page. Good luck with your shopping! If you can't find the information in the link above, you might be able to find mo...
Answered on Apr 12, 2018 Posted in REI1 answer — Last reply 8 months ago

What are REI's pricing and packages? How do they compare on value vs other Outdoorwear & Sporting Goods sites?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in REI1 answer — Last reply 83 months ago

How much traffic does REI's website receive? What is their Alexa Ranking and Google PageRank?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in REI1 answer — Last reply 83 months ago

What are sites / companies similar to REI? How do they compare?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in REI1 answer — Last reply 88 months ago