REI Review

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REI Review: REI Pros & Cons

REI (rei.com) is an extremely popular camping & hiking brand which competes against other camping & hiking brands like Cabelas, L.L.Bean, Eddie Bauer, YETI and The North Face. Based on our in-depth REI review, when compared to its competitors, REI ranks as one of the top-performing brands in its category, with an overall ranking of #10 out of 1,217 total brands. Read the full Rei.com review below for more details.

  • Store credit card: Does each brand have their own credit card? Does each brand offer a store credit card?
  • Warranty: How long does each brand's warranty last? Does each brand have a longer warranty?
  • Products made in USA: Are each brand products made in the USA? Does each brand manufacture their products in the United States?
  • Reliability: How reliable is each brand? How would you rate each brand's reliability against its competitors?
  • Customer service: How good is each brand's customer service? How does each brand's customer service rate against its competitors?
  • Price point: How expensive is each brand? How much does each brand cost vs. competitors?
  • Free shipping: Does each brand offer free shipping? Does each brand offer site-wide free shipping?
  • Free returns & exchanges: Does each brand offer free returns? What's their exchange policy? Does each brand offer free returns & exchanges?
  • International shipping: Does each brand ship internationally? each brand international shipping?
  • Curbside pickup: Does each brand have curbside pickup? Does each brand have in-store pickup?
  • Ship to store: Does each brand does ship to store? Can I ship items to each brand to pick up in-store?
  • PayPal: Does each brand accept PayPal? each brand PayPal support?
  • Debit & prepaid cards: each brand debit card support? Does each brand take debit cards?
  • Google Pay: Does each brand accept Google Pay? Does each brand accept Google Pay?
  • Apple Pay: Does each brand accept Apple Pay? Does each brand accept Apple Pay?
  • Amazon Pay: Does each brand accept Amazon Pay? Does each brand take Amazon Pay?
  • Bitcoin: Does each brand accept Bitcoin? Does each brand take Bitcoin for payment?
  • Shop Pay: Does each brand accept Shop Pay? Does each brand take Shop Pay?
  • Alipay: Does each brand accept Alipay? Does each brand take Alipay?
  • Official coupons page: Does each brand have an official coupons page? Does each brand maintain its own coupon page?
  • AARP discounts: Does each brand offer discounts to AARP members? Does each brand have an AARP discount policy?
  • Military discounts: Does each brand offer a military discount? each brand military discount?
  • Student discounts: Does each brand have a student discount? Does each brand have a student discount?
  • Price matching: Does each brand price match? each brand price matching?
  • Birthday discounts: each brand birthday discount? Does each brand give birthday discounts?
  • Senior discounts: each brand senior discount? Does each brand have a senior discount policy?
  • Teacher discounts: Does each brand give discounts to teachers and educators? Does each brand give discounts to teachers and educators?
  • Competitor coupons: Does each brand accept competitors' coupons? Does each brand take competitor coupons?
  • Front-line worker discounts: Does each brand offer discounts to front-line workers? Does each brand offer discounts to essential workers?
  • Coupon stacking: Does each brand support coupon stacking? each brand coupon stacking?
  • Sales events: Does each brand ever have sales or promotional events? How often does each brand have sales events?
  • Black Friday Ads Page: Does each brand have a Black Friday Ads page? Does each brand have a Black Friday Ads page?
  • Cyber Monday sales: Does each brand have a Cyber Monday ad this year? Does each brand have a Cyber Monday ad this year?
  • Gift cards: Does each brand offer gift cards? Does each brand accept gift cards or e-gift cards?
  • Money-back guarantee: Does each brand have a money-back guarantee? Can I get my money back if I'm not satisfied with my each brand purchase?
  • Loyalty programs: each brand loyalty or rewards program? Does each brand offer a loyalty or rewards program?
  • White-glove delivery: Does each brand offer white-glove delivery and assembly? Does each brand offer in-home delivery services?
  • Live chat: Does each brand offer live chat support? each brand's live chat support?
  • Contact information: How does I contact each brand? How to contact each brand?
  • Social media pages: each brand social media pages? List of each brand's social media pages?
  • Affirm financing: Does each brand accept Affirm financing? each brand Affirm financing support?
  • Afterpay financing: Does each brand accept Afterpay financing? Does each brand take Afterpay financing?
  • Sezzle financing: Does each brand accept Sezzle financing? Does each brand support Sezzle financing?
  • Klarna financing: Does each brand accept Klarna financing? Does each brand take Klarna for financing?
  • QuadPay financing: Does each brand accept QuadPay financing? Does each brand take QuadPay?
  • Bread financing: Does each brand accept Bread financing? Does each brand offer Bread as a financing option?
  • Splitit financing: Does each brand accept Splitit financing? each brand Splitit financing support?
  • Layaway programs: Does each brand offer layaway programs? What is each brand's layaway policy?
  • GreenSky: Does each brand accept GreenSky financing? each brand GreenSky financing support?
  • Snap Finance: Does each brand accept Snap Finance? each brand Snap Finance support?
  • Website security & privacy: Is each brand a secure website? Does they respect users' privacy? Does each brand have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each brand have an influencer marketing program? Does each brand use influencer marketing?
  • Affiliate marketing: each brand affiliate program? Does each brand offer an affiliate program?
  • Environmentally conscious: Is each brand an environmentally conscious brand? each brand eco-friendly?
  • Diversity commitment: Is each brand committed to racial equity? Has each brand taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each brand nurse discounts? Does each brand have any discounts for nurses?
  • Government worker discounts: each brand government worker discount? Does each brand offer any discounts for government workers?
  • Ethical practices: Is each brand considered an ethical brand? Does each brand use ethical practices?

REI's strengths are:

  • Offers free shipping policies details
  • Offers free return policies details
  • Offers international shipping policies details
  • Offers in-store pickup details
  • Accepts PayPal support details
  • View 12 more strengths

Knoji has 39 REI reviews and ratings as of November 28, 2020. Knoji editors and the Knoji shopper community have reviewed REI and compared it against 0 top brands, reviewing REI based on product and store features such as rewards credit card, product guarantee and domestic production policy. Knoji reviews and ranks Rei.com and other camping & hiking brands based on how many features each offers and based on a 5-star rating scale. Based on these factors and 39 REI reviews, REI earns an overall score of 4.5 out of 5.0 points. REI offers 6 total features such as free shipping, free returns & exchanges and international shipping. REI's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

REI FAQ

Pricing & Discount Policies

Does REI maintain its own coupon page?

Does REI have an AARP discount policy?

Does REI offer a military discount?

REI student discount?

REI price matching?

Does REI give birthday discounts?

REI senior discount?

Does REI give discounts to teachers and educators?

Does REI accept competitors' coupons?

Does REI support coupon stacking?

Does REI ever have sales or promotional events?

Does REI have a Black Friday Ads page?

Does REI have a Cyber Monday ad this year?

Shipping & Returns Policies

Does REI offer site-wide free shipping?

Does REI offer free returns? What's their exchange policy?

REI international shipping?

Does REI have in-store pickup?

Payment Options

REI PayPal support?

REI debit card support?

REI Google Pay?

REI Apple Pay support?

Can I use Amazon Pay at REI?

Does REI take Bitcoin for payment?

Does REI take Shop Pay?

Does REI take Alipay?

Financing Options

REI Affirm financing support?

Does REI take Afterpay financing?

Does REI accept Sezzle financing?

Does REI accept Klarna financing?

Does REI accept QuadPay financing?

Does REI offer Bread as a financing option?

REI Splitit financing support?

Does REI accept GreenSky financing?

Does REI accept Snap Finance?

Customer Service Features

Does REI offer gift cards?

Does REI have a money-back guarantee?

Does REI offer a loyalty or rewards program?

REI's live chat support?

How do I contact REI?

REI social media pages?

Website Features

Does REI have a valid privacy policy? Is their website secure?

Product & Service Features

Does REI offer a store credit card?

How long does REI's warranty last?

Are REI products made in the USA?

How reliable is REI?

How does REI's customer service rate against its competitors?

How much does REI cost vs. competitors?

Marketing Programs

REI affiliate program?

Other Features

Does REI use ethical practices?

rei.com
Rated 4.5 - 39 reviews
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REI Products

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About REI

REI is a large company operating the e-commerce site rei.com. REI sells its products and services in the camping & hiking industry. REI is a less active brand when it comes to discounting and offering coupons. REI has good ratings among shoppers on Knoji, with 39 ratings and an average rating of 3.5 stars. REI scores very well compared to other brands in the camping & hiking industry, providing 18 e-commerce features to better serve its customers.

REI's Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: REI offers free shipping on all qualifying orders. Get free delivery on your order from REI, program exclusions apply. See details on their free shipping policy page. Rei.com free shipping review
Free Returns & Exchanges:
Yes
Our review: REI offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Rei.com free returns & exchanges review
International Shipping:
Yes
Our review: REI offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. REI international shipping review
Curbside Pickup:
Yes
Our review: REI offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. REI in-store pickup review
Payment Options
PayPal:
Yes
Our review: REI accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Rei.com PayPal review
Debit & Prepaid Cards:
Yes
Our review: REI accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. REI debit & prepaid cards review
Google Pay:
No
Our review: It appears that REI may not accept Google Pay currently. REI Google Pay review
Apple Pay:
No
Our review: It appears that REI may not accept Apple Pay currently. REI Apple Pay review
Amazon Pay:
No
Our review: It appears that REI may not accept Amazon Pay currently. Rei.com Amazon Pay review
Bitcoin:
No
Our review: It appears that REI may not accept Bitcoin currently. REI Bitcoin support review
Shop Pay:
Our review: Our team is still researching REI's Shop Pay support. Check back soon for update. Rei.com Shop Pay review
Alipay:
Our review: Our team is still researching REI's Alipay support. Check back soon for update. Rei.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: REI offers their own coupons and promotions page on their website. Check the official REI coupons page for the latest offers directly from REI REI official coupons page review
AARP Discounts:
No
Our review: It appears that REI may not offer AARP discounts currently. Rei.com AARP discounts review
Military Discounts:
No
Our review: It appears that REI may not offer military discounts currently. REI veteran's discount policies review
Student Discounts:
No
Our review: It appears that REI may not offer student discounts currently. Rei.com student discount policies review
Price Matching:
No
Our review: It appears that REI may not offer price matching currently. REI price matching review
Birthday Discounts:
No
Our review: It appears that REI may not offer birthday discounts currently. REI birthday discount policies review
Senior Discounts:
No
Our review: It appears that REI may not offer senior discounts currently. REI senior discounts review
Teacher Discounts:
No
Our review: It appears that REI may not offer teacher discounts currently. REI teacher discount policies review
Competitor Coupons:
No
Our review: It appears that REI may not accept competitor coupons currently. Rei.com competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that REI may not allow coupon stacking currently. Rei.com coupon stacking review
Sales Events:
Yes
Our review: REI runs a clearance and promotions page on their website. Check the official REI sales page for the latest discounted prices and sales directly from REI REI sales events review
Black Friday Ads Page:
Yes
Our review: REI offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. REI Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: REI offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. REI Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: REI offers gift cards and discounted gift cards during special promotional events. Find gift cards for REI. with their gift card program. See policies and program details on their gift cards page. Rei.com gift cards review
Money-back Guarantee:
Yes
Our review: REI offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. REI money-back guarantee policy review
Loyalty Programs:
No
Our review: It appears that REI may not offer loyalty programs currently. Rei.com loyalty programs review
Live Chat:
Our review: Our team is still researching REI's live chat support. Check back soon for update. Rei.com live chat review
Contact Information:
Yes
Our review: REI offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. REI contact information review
Social Media Pages:
Yes
Our review: REI offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. REI social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that REI may not accept Affirm financing currently. REI Affirm financing review
Afterpay Financing:
No
Our review: It appears that REI may not accept Afterpay financing currently. Rei.com Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that REI may not accept Sezzle financing currently. REI Sezzle financing support review
Klarna Financing:
No
Our review: It appears that REI may not accept Klarna financing currently. Rei.com Klarna financing review
QuadPay Financing:
No
Our review: It appears that REI may not accept QuadPay financing currently. REI QuadPay financing support review
Bread Financing:
No
Our review: It appears that REI may not accept Bread financing currently. REI Bread financing review
Splitit Financing:
Our review: Our team is still researching REI's Splitit financing support. Check back soon for update. Rei.com Splitit financing review
GreenSky:
Our review: Our team is still researching REI's GreenSky financing support. Check back soon for update. Rei.com GreenSky review
Snap Finance:
Our review: Our team is still researching REI's Snap Finance support. Check back soon for update. Rei.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: REI offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Rei.com website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: REI does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. REI affiliate marketing review
View all features

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